Returns & Exchanges

At Pre-Orders, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn apparel. If your purchase doesn't fit or meet your expectations, our streamlined process ensures a quick exchange or full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided in your confirmation email and securely package your items.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location, ensuring all original tags are attached and the garment is in its original condition.

• 4.
  Receive Your Refund

  After our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days.